For plumbers · sparkies · HVAC — Australia

Every missed call is a job someone else books tonight.

An AI receptionist that answers 24/7, sorts the emergencies from the quotes, and books the job straight into ServiceM8.

Your phone will ring from +64 9 000 0000 — that's Switchie calling. Answer and try to trip it up.

the demo isn't live yet · we're still building it
LAST NIGHT · DEMO LINE LOG
23:41Blocked drain · BrunswickBOOKED
01:12No hot water · PrestonBOOKED
02:58Quote · switchboardMESSAGE
05:20Burst pipe · CollingwoodURGENT
Sample of our own demo line.
WORKS WITHServiceM8Google CalendarSMS summaries
The maths

What do missed calls cost you?

Drag the two sliders. Your numbers, not an industry average.

8
A$420
WORK WALKING PAST THE DOOR / YEAR
A$104,832
PER MONTH
A$8,736
MISSED CALLS / YEAR
416
We only count 6 of every 10 missed calls as lost. Being generous to your voicemail.
takes 60 seconds

How it works

Three steps, live within 48 hours, and you keep your number.

STEP 01

Set call forwarding

Two taps on your handset. Keep your number — nothing gets ported, nothing gets cut over.

WORKS ON TELSTRA · OPTUS · VODAFONE
no answer**61*NUMBER#
busy**67*NUMBER#
turn it all off##002#

We give you these with your number already filled in.

STEP 02

It answers and triages

Picks up the calls you can't — works out how urgent it is, and checks the address is in your patch.

STEP 03

The job lands in ServiceM8

Booked into your calendar, and you get an SMS summary — the same job card you saw up top.

live in 48 hoursno portingcancel monthly
CALL LOG

Listen to real calls.

Recorded on our own demo line. We'll swap in named businesses the day our pilots let us.

Straight up: what it does and doesn't do.

WHAT IT DOES
Answers every call, 24/7 — including 3am
Triages how urgent the job really is
Checks the postcode against your service area
Books into your calendar or ServiceM8
Texts the caller a confirmation
Transfers genuine emergencies to your mobile
Takes a proper message when it should
WHAT IT WON'T DO
Won't quote complex jobs — it collects the details for you
Won't pretend to be a person
Won't chase or spam your customers

If it can't handle something, it says so and takes a message. That's the whole trick.

Against the alternatives

Swipe if you're on a phone.

MISSED CALLVOICEMAILANSWERING SERVICESWITCHIE
Answers 24/7nosort ofyesyes
Knows your prices + service areararelyyes
Books into ServiceM8noyes
Caller always reaches someonenomessage bankyesyes
Monthly costlost jobsA$0A$400–900A$490
ONE PLAN

Priced like one job a month.

A$490/ month
A$990 one-off setup · ≈NZ$530 / mo in NZ · GST handled at checkout
cancel monthly, no lock-in
Every call answered — fair use for a single crew
ServiceM8 + Google Calendar booking
SMS job cards to you and your caller
Emergency transfer to your mobile
Your prices, suburbs and after-hours rules
Guided setup in the portal — or a call if you'd rather
30-DAY
GUARANTEE
If it doesn't book its own cost back within 30 days — measured by the booked jobs on your Calls screen — tell us and we refund the lot, setup included.
Start — go live in 48h
First payment A$1,480, then A$490/month
cancel anytime · fair use defined in the Terms

Questions tradies actually ask

Do I lose my number?

No. You keep your number and your telco. You just forward calls when you can't take them — it takes two taps on the handset, and you can turn it off any time.

What happens in a real emergency?

It's told what counts as an emergency for your trade. Gas, live wires, flooding — it takes the details, tells the caller what to do right now — standard safety steps only, like shutting the water off — and rings your mobile straight away. If you don't pick up it calls the second number on the list. It is not a replacement for 000 and never presents itself as one.

What if it can't understand someone?

It asks again, once, plainly. If it still can't get there it stops pretending, takes a callback number and texts you the message. It never guesses an address.

Will it sound local?

It's an Australian voice, and it's set up with your suburbs, your trade words and your prices — 'hot water unit', not 'water heating appliance'. You'll hear it before you pay: the demo on this page is the same agent.

What's the contract?

Month to month. Cancel from the dashboard and it stops at the end of the month. No exit fee, no minimum term.

How does setup work?

A five-minute form in your portal — or a call if you'd rather: your services, your prices, your service area, your after-hours rules. We build it, you ring it and test it, then you forward your line. Live inside 48 hours.

Why does the demo ring from a New Zealand number?

Because that's where our demo line lives while we wait on an Australian one. It's the demo only — your own Switchie number will be Australian, and your callers will never see a +64 anything.

I'm on Tradify, not ServiceM8.

Today we book into ServiceM8 and Google Calendar, and everything else comes to you by SMS — which works whatever you run. Tradify is next on the list; tell us on the setup call and we'll let you know when it lands.

Still reading? Let it ring you.

Your phone will ring from +64 9 000 0000 — that's Switchie calling. Answer and try to trip it up.

Never rings out. 3am included.